产品
- Ayla IoT Platform
技术栈
- Cloud Connectivity
- Mobile App Connectivity
- Over-the-Air (OTA) Updates
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 远程监控系统
- 平台即服务 (PaaS) - 连接平台
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 公用事业
适用功能
- 维护
- 质量保证
用例
- Condition Monitoring
- 预测性维护
- 远程资产管理
- 远程控制
服务
- 软件设计与工程服务
- 系统集成
关于客户
The customer in this case study is a manufacturer of water treatment systems, specifically water softeners. These systems are designed to remove impurities such as iron, minerals, animal waste, herbicides, pesticides, and other chemicals from water as it travels from its pure rain or snow form to where it enters a home. The water treatment systems require periodic recharging with replacement filtering agents, a process that needs to be performed by authorized dealers. Traditionally, these water softeners have operated in an 'out of sight, out of mind' manner, with no ability for manufacturers, dealers, or end users to monitor or control their operation. The customer aims to improve the monitoring, control, and overall user experience of their water treatment systems by leveraging IoT technology.
挑战
Water softeners work by removing impurities—iron, minerals, animal waste, herbicides, pesticides, other chemicals—that water collects as it travels from its pure rain or snow form to where it enters a home. Once in place, the water treatment systems require periodic “recharging” with replacement filtering agents, a process that needs to be performed by authorized dealers. Other than recharging, however, traditional water softeners have operated in an “out of sight, out of mind” manner. No one involved in water softeners—manufacturers, dealers, end users—have been able to monitor or control much about their operation.
解决方案
Ayla enables manufacturers of water treatment systems to create cloud-connected versions of their products that are part of the Internet of Things (IoT). The Ayla IoT Platform provides comprehensive device, cloud, and mobile app connectivity. It allows water softener manufacturers to bring secure, reliable connected products to market quickly, easily, and cost-effectively. Connected water softeners generate operational data—specific to each product’s performance—that can be analyzed and used to improve end users’ experiences using the products, enable manufacturers to improve future versions of their water treatment products based on real-world knowledge of current products’ performance, and offer value-added services, ranging from warranty to maintenance. Additionally, it allows dealers and other service personnel to offer better maintenance and support to end users.
运营影响
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