[案例研究] 如何让客户使用 Walletly 和 ManyChat 来开展利润丰厚的忠诚度活动
技术
- 平台即服务 (PaaS) - 应用开发平台
- 机器人 - 轮式机器人
适用行业
- 设备与机械
- 电信
适用功能
- 销售与市场营销
服务
- 系统集成
关于客户
Get Clients 是丹麦的一家数字营销机构，专门从事聊天营销和客户忠诚度计划。他们也是 ManyChat 代理合作伙伴和 Messenger 营销专家。该机构主要与餐馆和咖啡馆等当地企业合作。
挑战
为了帮助减少客户流失，该机构在过去两年中一直在测试不同的客户忠诚度计划。然而，没有一个是可持续的。该系统过于复杂，涉及许多移动部件和集成。设置起来既困难又耗时，并对客户体验产生负面影响。
解决方案
Get Clients 的创始人 Jesper Vig Troelsen 开始寻找一种能够轻松与其代理机构的 CRM、销售和社交媒体平台集成的客户忠诚度系统。他还希望能够轻松创建、调整和报告活动。作为代理合作伙伴，Jesper 被 Walletly 所吸引，因为它与 ManyChat 平台直观地集成。它还具有动态仪表板，使 Jesper 和他的团队只需点击几下即可与客户共享活动结果。
运营影响
数量效益
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