技术
- 应用基础设施与中间件 - 数据交换与集成
- 网络安全和隐私 - 身份认证管理
适用行业
- 水泥
- 海洋与航运
适用功能
- 采购
- 产品研发
用例
- 时间敏感网络
服务
- 系统集成
- 测试与认证
关于客户
Luke 是 Hussle 的产品主管,负责发布新功能并确保流畅的用户体验。他使用 Hotjar 收集流失用户的反馈,并通过录音分析用户行为。
挑战
Hussle 是一家健身房和水疗中心在线市场,在理解用户取消订阅的原因以及识别产品中的错误方面面临着挑战。
解决方案
Hussle 使用 Hotjar 的功能(包括调查、录音和传入反馈)来收集用户反馈、识别问题并改进其产品。
运营影响
数量效益
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