通过啤酒或咖啡和低代码为业务领域赋能

The implementation of Pipefy brought significant operational benefits to BeerOrCoffee. The centralization and standardization of processes on a low-code platform allowed the company to focus on efficiency gains. They identified process automation possibilities in steps that were often repeated and done manually. The Customer Relationship Management (CRM) process, one of the most complex and important processes in the company, gained the most efficiency. Automation rules added to this workflow enabled teams to automatically communicate with internal and external clients using emails and notifications. The company's startup mindset of testing, changing, and improving remained intact, with 5 of the 8 departments already using Pipefy and plans to extend its use to the entire company. The flexibility of Pipefy's low-code interface empowered each company manager to test and improve their processes without necessarily reaching out to IT & Integrations for each modification.

By the end of 2021, 5 departments were using Pipefy to manage over 60 different processes.

Through the use of automation rules in Pipefy, BeerOrCoffee’s team saved over 560 monthly work hours, equivalent to two full-time employees.

By the beginning of 2022, BeerOrCoffee had grown to over 100 employees.