Drift > 实例探究 > Quadient 如何通过漂移在短短 14 个月内产生 1100 多个潜在客户

Quadient 如何通过漂移在短短 14 个月内产生 1100 多个潜在客户

适用行业

石油和天然气

适用功能

销售与市场营销

用例

智能包装

关于客户

Quadient 是一家通过智能通信自动化、智能包裹储物柜解决方案以及智能邮寄和运输解决方案帮助企业提供有意义的客户体验的公司。

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挑战

Quadient 需要通过数字化转型产生更多参与度和前景。

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解决方案

Quadient 选择 Drift 作为首选解决方案，以增加与潜在客户的互动并有效地路由支持查询。他们还利用人工智能更好地了解客户需求并提供个性化体验。

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运营影响

With the implementation of Drift, Quadient was able to supercharge their customer interactions. They no longer had to wait for a representative to respond, which could have easily led to a missed opportunity. Instead, they were able to interact with prospects in their exact moment of intent, opening the door for more meaningful conversations. They were able to bridge the gap between prospects and sales representatives, making starting conversations faster and more efficient than with just traditional form-fill. This allowed them to remain competitive with other software companies in their industry. They also gained a newfound understanding of who their customers are, what they need, and how to tailor their responses to better serve them.

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数量效益

Generated over 1,100 leads in 14 months
Created a pipeline worth 761K
Achieved a 22% opportunity win rate

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