Digital Transformation: Fast, Flexible and Traceable
公司规模
1,000+
地区
- Europe
国家
- Switzerland
产品
- Digital Business Platform
- webMethods
- webMethods Integration Server
- webMethods Trading Networks
- webMethods BPM Platform
技术栈
- Web 2.0 technologies
- webMethods Optimize
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
- 平台即服务 (PaaS) - 数据管理平台
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 电信
适用功能
- 采购
- 销售与市场营销
用例
- 预测性维护
- 过程控制与优化
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 软件设计与工程服务
关于客户
Swisscom (Switzerland) Ltd. is a leading telecommunications and IT company in Switzerland. It is part of a larger firm that employs 21,000 people from 88 countries. Swisscom's Enterprise Customers Division, which has 16 locations throughout the country, advises over 6,000 major clients. Conextrade, a unit of this division, operates the top B2B telecommunications platform in Switzerland. As the B2B communications market has expanded in recent years, Swisscom has faced increasing demands for maximum flexibility coupled with fast, reliable, and secure information processing.
挑战
Swisscom, a leading telecommunications and IT company in Switzerland, faced several challenges. The industry-wide move to digitalization, a rapidly expanding B2B market, and growing demand for increased system flexibility were among the key issues. The old way of managing transactions, which involved manual input and piles of paper, was inefficient and costly. The company needed a solution that would not compromise data security while improving speed and efficiency. Swisscom also wanted to reduce the number of steps in some processes by half to cut costs and improve turnaround time and quality.
解决方案
Swisscom turned to Software AG's Digital Business Platform to digitalize their processes. The platform, powered by webMethods, focused on eliminating wasteful manual input, which allowed Swisscom to cut the number of steps in some processes in half. This reduced costs while improving turnaround time and quality. The platform also helped Swisscom go paperless, reducing long-term costs for their customers by up to 50%. The platform's integration tools streamlined the process of working with formats like EDI, XML, and flat files. Swisscom was able to integrate the heterogeneous IT systems of their B2B communications’ customers quickly and inexpensively. The platform also enabled Swisscom to offer their Conextrade portal as a Software as a Service in multiple languages, making it easy to connect existing merchandising and financial systems with Conextrade’s powerful electronic invoicing and order management features.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.
Case Study
SKT, Construction of Smart Office Environment
SK T-Tower is the headquarters of SK Telecom. Inside the building, different types of mobile devices, such as laptops, smartphones and tablets, are in use, and with the increase in WLAN traffic and the use of quality multimedia data, the volume of wireless data sees an explosive growth. Users want limitless Internet access in various places in addition to designated areas.
