技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 销售与市场营销
用例
- 对话机器人
- 时间敏感网络
关于客户
Brandwatch 是全球领先的企业社交套件,提供消费者情报、社交媒体管理和影响者营销解决方案。他们希望提高网站参与度和转化率。
挑战
2018 年,Brandwatch 希望优化其网站,以在全球范围内吸引和转化网站访问者。他们需要一个灵活的参与解决方案来满足不同客户的偏好。
解决方案
Brandwatch 选择 Drift 作为其网站的互动解决方案。他们逐渐实施了 Drift,从北美团队开始逐步扩展到全球。他们升级到了 Drift 的 Fastlane 高级计划,后来又升级到了 Conversational AI 企业计划。
运营影响
数量效益
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