适用行业
- 石油和天然气
适用功能
- 销售与市场营销
用例
- 对话机器人
- 欺诈识别
关于客户
Bottomline Technologies 是一家总部位于新罕布什尔州的公司,提供创新的支付、欺诈检测和监管合规解决方案。他们在全球拥有超过 10,000 名客户,网站吸引了来自世界各地的访问者。
挑战
总部位于新罕布什尔州的 Bottomline Technologies 为全球数以千计的客户提供服务,通过提供广泛的创新支付、欺诈检测和监管合规解决方案来解决金融交易的复杂性。对于普通网站访问者或潜在客户来说,浏览网站和不同产品是一项挑战。登陆该网站的买家和客户并不总能找到他们想要的东西,最终会陷入一个复杂的旅程,并且常常会错失良机。
解决方案
Bottomline 选择 Drift 作为合作伙伴,帮助他们更好地实时吸引网站访问者,同时提供更好的整体体验。该团队着手提供一种体验,当买家表现出最高的意图时,该体验将以个性化和即时的方式推动更多相关信息和对话。他们使用聊天机器人来迎接网络访问者,了解他们的需求,建议下一步,介绍销售人员,预订会议,并在需要时指导客户提供支持。
运营影响
数量效益
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