Verse > 实例探究 > Verse 使 Centriq 培训能够实现 76% 的实时潜在客户响应率

Verse 使 Centriq 培训能够实现 76% 的实时潜在客户响应率

服务

关于客户

Centriq Training 是 Tek Ladder 品牌下的顶级 IT 培训提供商。

挑战

Centriq Training 没有足够的员工或时间来联系现场潜在客户或进行过时的询问。

解决方案

Verse 提供 24/7 实时领导响应和资格认证、领导重新参与过去的学生询问、未来学生的预约安排以及针对不完整评估的定制自动后续活动。

运营影响

The solution provided by Verse had a significant impact on Centriq Training's operations. With 24/7 coverage, they were able to respond to and qualify leads round the clock, ensuring no opportunities were missed. This not only improved their lead management but also increased their response and qualification rates significantly. The re-engagement of past student inquiries also yielded positive results, with nearly half of the past inquiries responding to the re-engagement efforts. The appointment scheduling process for prospective students was also streamlined, making it easier for interested individuals to book their appointments. The custom automated follow-up campaigns for incomplete assessments ensured that potential students were not lost due to incomplete processes, further enhancing Centriq's student engagement.

数量效益