技术
- 应用基础设施与中间件 - 数据库管理和存储
- 网络安全和隐私 - 数据库安全
- 基础设施即服务 (IaaS) - 云中间件与微服务
- 基础设施即服务 (IaaS) - 云存储服务
适用功能
- 商业运营
用例
- 网络安全
服务
- 云规划/设计/实施服务
客户
未披露
关于客户
全球安全、存储和系统管理软件提供商。
挑战
一家全球安全、存储和系统管理软件提供商计划分拆成两家独立的公司。为了做好准备,它对其 IT 基础架构和运营战略进行了重大改革。一个关键要求:精简处理计算、存储和中间件操作的托管组。这些职能变得越来越复杂,并且具有广泛的地理分布。该公司计划将它们置于更紧密的内部管理之下。
该公司希望提高其业务敏捷性,以便通过改进的内部协作以及优化的上市和 IT 服务交付能力快速、创造性地响应客户需求。现代化 IT 功能并使其更具响应性对于实现这些目标至关重要。
解决方案
为确保在执行转型时顺利运营,我们采用了经过验证的转型方法和持续服务改进 (CSI)。使用它,我们整合和合理化了运营,同时引入了自动化和自助服务配置功能,以加快服务交付。
随着我们精简和稳定这些运营,公司显着降低了 IT 运营成本并提高了 IT 容量。这有助于它处理其他项目,包括提高传统数据中心的性能。
运营影响
数量效益
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