利用物联网简化密歇根州立大学的招聘和入职流程
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
适用行业
- 建筑物
- 教育
适用功能
- 设施管理
- 维护
用例
- 施工管理
- 智慧校园
服务
- 测试与认证
- 培训
关于客户
本案例研究中的客户是密歇根州立大学的基础设施和规划设施 (IPF) 部门。 IPF 部门负责主校区 5,200 英亩和 550 栋建筑的建设和维护。它还管理 IPF 的 1300 名员工。该部门在招聘和入职流程方面面临挑战，效率低下，导致候选人流失并降低员工士气。该部门需要简化这一流程，以确保他们能够雇用最合格的候选人并保持运营以最高效率运行。
挑战
密歇根州立大学的基础设施和规划设施 (IPF) 部门在招聘和入职流程方面面临着重大挑战。该过程受到文件丢失、工作要求不明确以及耗时的日程安排等问题的困扰。这些问题常常导致候选人流失并降低现有员工的士气。 IPF 部门负责主园区 5,200 英亩和 550 栋建筑的建设和维护，并管理 IPF 的 1300 名员工，需要高效的招聘流程来保持运营以最高效率运行。目标是减少发布职位空缺、安排面试、澄清工作要求、更有效地维护文书工作以及增强入职流程所需的时间。然而，由于 50 年来独立出现的竞争流程、对各个工会的合同义务以及运营差异，实现这一目标变得复杂。
解决方案
IPF 部门转向 Nintex Promapp®，这是他们多年来用来绘制和管理业务流程的工具，以简化他们的招聘和入职流程。他们决定使用招聘和入职流程作为概念验证候选者，测试该解决方案管理端到端流程的能力。流程改进团队首先使用 Nintex Promapp® 从其五阶段 RAPID 流程改进方法（高等教育中流行的框架）中获取输入。然后，他们与来自组织各个领域的主要利益相关者举办了一场全天的 Process Palooza 活动，收集了 150 多条流程反馈。该反馈用于创建新版本的招聘和入职流程，使用 Nintex Promapp® 功能，包括链接流程、条件、并行流程和系统标记。更新的端到端流程获得批准后，我们为广大员工举办了培训课程，他们现在继续使用 Nintex Promapp® 作为可靠且最新的招聘和入职信息的单一集中来源。
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