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Fireflies.ai > 实例探究 > 利用 Fireflies 改善客户通话和面试安排：SKS Enterprise 案例研究

利用 Fireflies 改善客户通话和面试安排：SKS Enterprise 案例研究

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关于客户
SKS Enterprises 是一家专注于为客户招聘最佳候选人的招聘公司。
挑战
由于 SKS Enterprises 是一家招聘公司，他们在与客户通话时遇到网络连接不良的问题，导致通话掉线且没有通话记录。
解决方案
SKS Enterprises 开始使用 Fireflies 进行客户通话和候选人面试安排，这帮助他们记录所有会议并捕获重要要点和行动项目。
运营影响

  • The implementation of Fireflies has significantly improved SKS Enterprises' operational efficiency. They are now able to transcribe all their meetings, ensuring that no important points are missed during their discussions with clients. This has not only improved their client communication but also enhanced their interview scheduling process. They have been able to add a technological aspect to their meetings, which has further improved their overall operational efficiency. The solution has also helped them maintain a reliable record of all their calls, eliminating the issues caused by dropped calls and poor note-taking.

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