Freshworks > 实例探究 > 通过 Cognologix Technologies 的 Freshteam 改善休假管理和员工满意度

通过 Cognologix Technologies 的 Freshteam 改善休假管理和员工满意度

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技术
  • 应用基础设施与中间件 - 区块链
  • 应用基础设施与中间件 - 事件驱动型应用
适用行业
  • 建筑物
  • 水泥
适用功能
  • 人力资源
用例
  • 智能合约
  • 时间敏感网络
关于客户
Cognologix Technologies 是一家位于印度浦那的产品即服务 (PaaS) 公司。他们与初创公司和财富 100 强公司合作构建创新的软件解决方案。
挑战
Cognologix Technologies 在管理休假流程方面面临挑战,包括基于 Excel 的跟踪、持续跟进以及缺乏监控团队可用性的机制。
解决方案
Cognologix 实施 Freshteam 来集中休假管理、自动化工作流程和审批流程、整理工作空间和流程,以及生成报告和查看员工的实时信息。
运营影响
  • The implementation of Freshteam has brought about significant operational improvements at Cognologix. The time off reporting in a dashboard of Freshteam has made it possible for managers to get an instant view of their team’s time-off status and visibility of leave trends at the click of a button. This has simplified the process of assigning resources for client projects. The automated approval process has also been appreciated by employees, who can now apply for planned leaves well in advance and enjoy their time off without stress or anxiety. Furthermore, Freshteam has contributed to the factors that influence the Employee Satisfaction (E-SAT) and Customer Satisfaction (C-SAT) scores of the organization. By having a clear view of employee leaves and availability, managers can make quick decisions regarding staffing of new projects and stand-in/backups for the ongoing ones. This seamless business continuity would not have been possible in a manually managed environment.

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