Alteryx > 实例探究 > 提高项目监督和可见性:摩根大通通过 Alteryx 和 JIRA 集成取得的成功

提高项目监督和可见性:摩根大通通过 Alteryx 和 JIRA 集成取得的成功

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技术
  • 应用基础设施与中间件 - API 集成与管理
  • 基础设施即服务 (IaaS) - 云计算
适用行业
  • 金融与保险
适用功能
  • 产品研发
用例
  • 供应链可见性(SCV)
  • 时间敏感网络
服务
  • 系统集成
关于客户
摩根大通是美国历史最悠久、最受尊敬的金融机构之一。他们利用 JIRA 来满足项目管理需求,并需要改进项目的监督和可见性。
挑战
摩根大通需要加强对其活动项目的监督,并更好地了解日常任务。
解决方案
摩根大通 (JPMorgan Chase) 创新执行总监 Brian Clawson 创建了一个连接到 JIRA API 集成的定制 Alteryx 宏。 Alteryx 宏允许提取队列中所有工单的分层信息,克服了 JIRA 固定仪表板的限制。 Alteryx 社区内的 JIRA 连接器由 Enrollment First 的 BI 总监 Taylor Cox 开发,用于以基于事务记录的格式获取 JIRA 数据。
运营影响
  • The implementation of the Alteryx macro and JIRA Connector has led to significant operational improvements at JPMorgan Chase. The automation of manual work has allowed for more time to grow and add value in new ways. The solution has also enabled the team to do things they weren’t able to do before. The open nature of the JIRA Connector has led to increased innovation with its capabilities, driving wider adoption and a spirit of innovation. The solution has also been applied to all facets of the organization – help desk, control, compliance, front office, lines of business, customer community, wealth management, and corporate marketing, to name a few. The Alteryx chatroom or “Helpdesk” has also provided a shared visibility support model for centralized documents, the ability to ask questions and serve as a feedback loop, and tools for a community of over 200 users.
数量效益
  • 200+ hours time savings a week
  • Automation process reduced from 2-3 times a week to 8-10 minutes
  • Increased visibility into multiple processes and data

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