IBM > 实例探究 > 借助 SAP 和 IBM 改进服务备件管理

借助 SAP 和 IBM 改进服务备件管理

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技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 汽车
  • 运输
适用功能
  • 采购
  • 仓库和库存管理
用例
  • 最后一英里交付
  • 服务备件管理
服务
  • 系统集成
  • 测试与认证
关于客户
该解决方案专为小型到超大型维修零件运营而设计,提供全球信息的可访问性和可见性,并且能够适应动态环境。它适合全球最大的汽车客户的需求。
挑战
具有复杂服务备件管理 (SPM) 要求的公司需要先进的 SAP 应用程序来提高服务水平并降低库存成本。
解决方案
SAP 服务备件管理解决方案包括预测和库存规划模型,支持规划、采购、仓库管理、履行、运输、协作和分析的各个方面。
运营影响
  • The solution developed by IBM and SAP proved to be highly effective in managing high-volume service parts operations in complex, multi-tier networks. The performance and scalability tests demonstrated the solution's ability to handle more than 10,000 order lines per hour, even in the most complex scenarios. The solution was also able to address a special request from a major German automotive manufacturer with a critical load requirement for order fulfillment. The successful conclusion of the tests assured the quality of the product and its integration with the supporting infrastructure. The solution also demonstrated its ability to support the strategic goals of an automotive manufacturer, including revenue growth through increased customer retention and brand loyalty, competitive differentiation through greater organizational agility and adaptability, superior visibility into parts operations across the entire service parts supply chain, and better collaboration with suppliers, partners, customers, and employees.
数量效益
  • The solution can handle more than 10,000 order lines per hour in the most complex scenarios.
  • The solution can process a weekly parts planning volume of 2 million part locations within 24 hours.
  • The solution can create 150,000 sales order lines in an hour.

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