全球大型电信提供商通过利用蓝图分析和现代化自动化流程节省了 500 万美元
技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 电网
- 电信
适用功能
- 质量保证
用例
- 对话机器人
- 视觉质量检测
服务
- 测试与认证
- 培训
关于客户
该客户是一家大型全球电信提供商，拥有超过 23 万名员工，年收入达 1700 亿美元。他们自 2021 年以来一直是我们的客户。
挑战
作为全球最大的电信提供商之一，该公司需要将 15,000 个机器人从 Automation Anywhere 重新构建为 Power Automate，面临耗时且成本高昂的手动重新编码或外包的挑战。他们还缺乏评估自动化流程价值的数据。
解决方案
该公司向 Blueprint 寻求帮助。蓝图通过将自动化流程转换为数字蓝图，帮助他们分析自动化流程并确定优先级。他们发现了 609 个成本高、质量差的流程，这些流程被淘汰而不是重新构建平台，从而节省了 500 万美元。 Blueprint 的通用对象模型使 70% 的剩余机器人能够映射到 Power Automate，无需人工干预。 Blueprint 还提供实践培训，使内部资源能够完成平台重建并每月迁移 100 多个机器人。
运营影响
数量效益
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