Octane AI > 实例探究 > FEAT Socks 借助 Octane AI 和 Facebook Messenger 提高废弃购物车收入

FEAT Socks 借助 Octane AI 和 Facebook Messenger 提高废弃购物车收入

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适用行业
  • 零售
用例
  • 零售店自动化
关于客户
FEAT Socks 是一家在线直接面向消费者 (D2C) 公司,销售疯狂的袜子。他们从一间宿舍起家,后来发展壮大自己的品牌,销售了数千双袜子。他们以不断推出新产品以保持新鲜感和令人兴奋而闻名。
挑战
FEAT Socks 希望增加废弃购物车的收入并与更多客户建立联系。
解决方案
FEAT Socks 在其 Shopify 商店和 Facebook 页面上实施了 Octane AI,以自动跟进客户并回收废弃的购物车。
运营影响
  • The integration of Octane AI into FEAT Socks' Shopify store and Facebook page has significantly improved their operational efficiency. The automated follow-up system has not only helped in recovering abandoned carts but also in connecting with more customers. The Facebook Messenger bot has proven to be an effective tool in reaching out to customers who didn't complete their orders. This has resulted in a significant increase in revenue from abandoned carts. Moreover, the ease of setting up Octane AI, which required only three clicks, has made it a convenient solution for the company.

数量效益
  • Within two weeks of implementing Octane AI, FEAT Socks generated 5x more abandoned cart revenue.

  • The subscriber list for their Facebook Messenger bot is one-tenth the size of their email list, indicating a higher efficiency in reaching out to customers.

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