适用行业
- 水泥
用例
- 大规模定制
- 时间敏感网络
关于客户
ScholarMatch 是一家位于旧金山的非营利组织,致力于帮助低收入和第一代学生申请大学、支付费用并在大学取得成功。他们拥有一支敬业的团队和额外的志愿者,他们共同努力支持学生的大学之旅。
挑战
ScholarMatch 面临的挑战是有效收集和管理学生反馈,以改善其服务并在扩大运营规模时与学生保持联系。
解决方案
ScholarMatch 使用 Gravity Forms、Airtable 和 Zapier 实施自动化工作流程,收集学生反馈并与团队分享。这使他们能够快速响应反馈、进行质量控制并庆祝学生的成就。
运营影响
数量效益
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