用例
- 时间敏感网络
关于客户
ZEIT 是一家深深植根于开发者体验的公司。他们制作了 Next.js(React 的多功能框架)和 ZEIT Now(部署网站的最简单方法),只需一个命令,开发人员就可以将他们的网站上线并自动为其配置世界一流的 SSL、CDN、DNS。
挑战
为了了解客户的故事,Sarup 致电客户并向他们询问问题。至关重要的是,他必须全神贯注、倾听,同时还要记下可能会分散注意力的笔记。人们正在寻找方法来消除他在通话期间做笔记的情况。让事情变得复杂的是,他使用 3 台计算机,并且他需要一个系统,无论他使用哪台计算机,都可以让他记录通话和做笔记。
解决方案
Sarup 通过使用 Fireflies 找到了解决方案,该工具可以帮助他在案例研究电话中节省时间并充分关注客户。 Fireflies 允许他自动录音和做笔记,无需手动做笔记。它还可以在多台计算机上无缝运行,允许萨鲁普从他正在使用的任何设备访问他的录音和笔记。
运营影响
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