Fireflies.ai > 实例探究 > 使用 Fireflies 改善客户会议：案例研究

使用 Fireflies 改善客户会议：案例研究

关于客户

Brado 是一家以洞察力为导向的品牌成长公司，专注于改变生活。 Janel Crisp 是客户总监，她帮助客户实现目标并建立持久的关系。

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挑战

Brado 全天都要处理连续的客户会议，从这些客户会议中确定行动项目可能很棘手。

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解决方案

Brado 使用 Fireflies 进行客户沟通，并利用 Fireflies 的转录。他们还使用 Fireflies 的智能建议功能根据会议提取潜在任务。

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运营影响

The implementation of Fireflies has brought about significant improvements in Brado's client meetings. The ability to accurately transcribe meetings and automatically identify action-items has streamlined their process, enabling them to tackle these tasks faster and more efficiently. This has not only improved their internal operations but has also enhanced their client relationships, as they are now able to respond more quickly and effectively to client needs. The use of Fireflies has therefore had a positive impact on both their operational efficiency and their client service.

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