提升全球效率：IESC 的生产力借助 Nintex 工作流程大幅提升
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 建筑物
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 系统集成
关于客户
国际行政服务团 (IESC) 是一个总部位于美国的非营利组织。 IESC 由已故大卫·洛克菲勒等人于 1964 年创立，汇集了美国公共和私营部门的最佳力量，旨在刺激全球发展中国家的经济发展。该组织的工作涵盖贸易和企业、信息通信和应用技术、金融服务、旅游、公共部门和商业支持。尽管该组织只有 100 名员工，但其影响力却很大，已在 130 个国家/地区完成了 25,000 多个项目。
挑战
国际行政服务团 (IESC) 是一个促进发展中国家经济发展的非营利组织，其工作流程管理面临着重大挑战。从 Lotus Notes 迁移到 Microsoft Office 365 后，该组织发现其员工和志愿者很难使用现成的 SharePoint。利用率很低，用户求助于电子邮件变通办法来避免工作流程，从而产生了 IESC 希望避免的审计风险。这是一个重要问题，因为该组织的资金主要来自政府合同和拨款，并且具有严格的合规性和问责要求。我们面临的挑战是找到一种用户友好、高效且能够满足组织合规性需求的工作流程解决方案。
解决方案
IESC 在 Office 365 的 Nintex Workflow 中找到了解决方案。该组织于 2015 年采用了 Nintex Workflow，从针对人员休假请求的相对简单的工作流程开始。这立即减少了主管批准这些请求所需的时间，并受到高管的好评，他们可以通过手机上的 Nintex 界面轻松批准请求，而无需通过 SharePoint。受到这一成功的鼓舞，IESC 创建了更复杂的承包商管理工作流程，这需要与第三方 DocuSign 和 Taleo 承包商数据库软件集成。 Nintex 与 DocuSign 和 Taleo REST API 的 Web 服务的本机集成使这种集成变得简单且经济高效。为发票审批创建了另一个工作流程，该工作流程自动化了审批流程并消除了物理签名的需要。
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