利用 Google Workspace 转变银行运营：Bci 案例研究
适用行业
- 设备与机械
- 金融与保险
适用功能
- 人力资源
- 维护
用例
- 库存管理
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
Bci 是智利最大的银行之一，拥有 10,000 多名员工，并在拉丁美洲和美国设有分支机构。他们在市场上拥有稳固的地位，为智利、拉丁美洲和佛罗里达州的数百万客户提供服务。 Bci 拥有强大的公司治理，在智利银行业拥有 80 年的历史。
挑战
Bci 是智利最大的银行之一，需要满足其员工和客户不断变化的期望，他们越来越习惯使用基于互联网的工具和服务。他们希望不断发展，以满足千禧一代员工不断变化的期望，并为客户提供更直观的数字体验。
解决方案
Bci 决定采用 Google Workspace 来转变其银行业务。他们专注于提供现代协作工具来鼓励协作并提高生产力。 Google Workspace 提供了直观且熟悉的工具，与员工在工作之外使用的工具和应用保持一致。 Bci 在内部推动了这一举措，强调工作场所文化变革和协作的必要性。
运营影响
数量效益
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