澳大利亚机构通过物联网解决方案增强工作流程灵活性
技术
- 网络安全和隐私 - 身份认证管理
适用行业
- 城市与自治市
- 金融与保险
适用功能
- 物流运输
- 采购
用例
- 租赁金融自动化
- 智能合约
关于客户
大都会重建局 (MRA) 是一家位于澳大利亚珀斯的政府机构。该机构每年监管数百份价值约 5 亿澳元的有效合同。 MRA 的合同审批流程非常复杂，可能涉及多达 100 个步骤，具体取决于合同的规模和复杂性。该机构需要一种解决方案，能够提供合同审批流程的可见性，识别和解决瓶颈，并快速且经济高效地实施工作流程变更，以满足新的要求并降低风险。
挑战
澳大利亚政府机构大都会重建局 (MRA) 正在努力解决合同审批流程缺乏透明度的问题。这使得识别和解决瓶颈变得困难，导致流程耗时且成本高昂。该机构每年监管数百份价值约 5 亿澳元的有效合同，而让 MRA 授权的工作人员批准一份合同可能需要多达 100 个步骤，具体取决于合同的规模和复杂性。该机构需要知道在任何给定时间每个合同在工作流程中的位置，以解决瓶颈并保持流程高效。他们还需要能够快速、经济高效地敏捷地实施工作流程变更，以满足新的要求并降低新的风险。
解决方案
Connected Systems 为 MRA 开发了 Nintex 工作流程解决方案，该解决方案简化了涉及多级审批的 100 个步骤的合同管理流程，每个合同最多有 10 名审批者。该解决方案为员工提供自动化工作流程，并为授权机构提供实时电子邮件批准通知。据估计，与更复杂的自定义工作流程开发相比，Nintex 在四个月内的实施耗时和成本减少了 35%。该解决方案还允许 MRA 快速、简单地更新工作流程，以适应不断发展的业务流程。因此，MRA 可以在内部处理更新，并将更新频率从每年两次增加到每月一次。
运营影响
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