Okta > 实例探究 > Albertsons 通过 Okta 实现无缝全渠道购物体验

Albertsons 通过 Okta 实现无缝全渠道购物体验

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技术
  • 网络安全和隐私 - 身份认证管理
  • 功能应用 - 计算机化维护管理系统 (CMMS)
适用行业
  • 电子商务
  • 零售
适用功能
  • 维护
  • 采购
用例
  • 施工管理
  • 基础设施检查
服务
  • 系统集成
  • 培训
关于客户
Albertsons Cos. 是美国最大的食品和药品零售商之一,每周通过其 19 个不同的品牌为超过 3000 万顾客提供服务,包括 Albertsons、Safeway、Vons 和 Jewel-Osco。
挑战
Albertsons Cos. 希望对其基础设施进行现代化改造,为所有渠道的客户创造无缝、一致的购物体验,同时保持各个横幅的外观和感觉。
解决方案
Albertsons 选择 Okta 的客户身份产品来集中、标准化和保护其基础设施,同时还提供可扩展性和稳定性。他们与 Okta 的专业服务团队合作制定战略、培训和实施。
运营影响
  • Albertsons now has a stronger security posture, increased control over access requests, added scalability, and a lower cost-of-ownership. These benefits, along with the enhanced analytic capabilities made possible by Albertsons’ newly unified infrastructure, allow the grocer to provide shoppers with more appropriate offers. For customers, this all adds up to a customized grocery experience, with a company they can trust. With Okta in place, Albertsons is able to react to seasonal demands by scaling its loyalty and e-commerce platforms as necessary. Albertsons appreciates the solid foundation that Okta provides, along with consistent reliability. The company plans to extend the unified customer experience to newer innovations, like OneTouch Fuel.

数量效益
  • Unified, streamlined experience for millions of customers

  • Scalability to accommodate M&A growth

  • Increased visibility into access requests and analytics

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