IBM > 实例探究 > ABT 电源管理:通过协作学习加速增长

ABT 电源管理:通过协作学习加速增长

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技术
  • 其他 - 电池
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 教育
  • 电网
用例
  • 库存管理
  • 虚拟培训
服务
  • 云规划/设计/实施服务
  • 培训
关于客户
ABT Power Management 是一家家族企业,为物料搬运和备用电源应用中的直流供电应用提供工程解决方案。自实施 IBM 解决方案以来,他们的员工数量已增至 80 多名,员工规模增加了 60%。
挑战
ABT Power Management 需要向新员工传授技术知识,以提供卓越的客户服务并适应业务增长。
解决方案
ABT 实施了 IBM Kenexa LMS on Cloud,这是一个具有社交功能的学习管理系统,可以有效地存储和共享机构知识。该解决方案允许员工远程访问培训模块并与经理协作制定教育计划。
运营影响
  • With the implementation of IBM® Kenexa® LMS on Cloud, ABT Power Management has been able to support its growing business effectively. The company can now take on and train new employees to deliver the high-quality services that its customers have come to expect. Since the IBM solution went live, the company has grown to more than 80 people—a 60 percent increase in the size of its workforce. Each ABT employee completes about 40 hours of training per year, but technicians are required to receive up to 80 hours because their work is so specialized. The IBM solution provides a formal and accessible way to share this technical knowledge, freeing the most experienced field technicians to devote less time to training and more time to delivering high-quality services to customers.
数量效益
  • Shortened time to train technical employees from months to weeks
  • Enabled 60% growth in employee headcount
  • Drove expansion by making it easier for ABT to take on new customers

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