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Our Case Study database tracks 19,090 case studies in the global enterprise technology ecosystem.
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Designing an intuitive UI for effective product demand forecasting in retail
The client, a leading luxury store chain operating in over 100 countries, was facing challenges with their product demand forecasting process. The process involved a significant amount of manual work, with all sales-related data being kept in Excel tables and calculated manually. The client's merchandising and planning experts used a demand forecasting web application to make estimations of customer demand over a specific period of time. The solution calculated historical data and other analytical information to produce the most accurate predictions. However, the client wanted to improve the efficiency and effectiveness of this process, making it faster, more accurate, and less complicated for their employees. They sought to unify all processes under an intuitive UI.
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Increasing Efficiency in Finance Through Automation and Cloud Development
The client, a leading provider of a wide range of tax services to thousands of clients in nearly 100 countries worldwide, was facing a challenge with their property tax calculation services. These services were mostly completed manually with the help of Excel sheets. As their business grew and the number of customers increased, these calculations started to incur substantial amounts of time and effort. The manual process was not only time-consuming but also led to additional operational expenses. The company needed to automate this process to maintain their efficiency and keep up with the growth.
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Revamping Retail Pricing Strategies with Real-Time Competitor Analysis
The client, a leading luxury store chain operating in over 100 countries, was facing challenges in analyzing the pricing policies of their competitors. They were using a third-party platform to retrieve competitors’ pricing data to develop their own pricing strategies and increase sales. However, the platform had limitations in expanding the number of competitors in pricing reports and had an insufficient accuracy level. The products mentioned in the reports matched the client’s products only by 70%. Moreover, the solution did not meet the client's accuracy requirements as it generated reports only on a daily basis and lacked real-time reporting. The client needed a solution that could provide near real-time reporting and more accurate competitor pricing data to improve their pricing strategies.
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Modernization of Legacy Systems for a Global Stock Image and Media Platform
The client, a leading global technology company offering a creative platform for selling and purchasing high-quality editorial and media resources, was facing challenges due to rapid business growth. The increase in new platform users, asset downloads, and corporate clients put a strain on their legacy systems used for tasks such as user management, customer service, and handling media purchases. These systems significantly slowed down the client’s operations and hindered their ability to effectively keep up with the business growth. The client needed to conduct a comprehensive modernization and optimization of a wide range of systems and applications.
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Implementing Interactive Correspondence for Efficient Document Management in OpenText Content Server
The client was in need of a more flexible system for creating and managing template documents within the Content Server environment. They wanted to ensure that typical documents always maintained the same structure with some essential elements, and only designated sections of the document were editable by the staff. The client already had their client information stored in Content Server, and they needed to develop functionality for creating legal contracts using this information. The requirements included having a list of predefined contracts available from the standard Content Server interface, both flexibility and control when creating legal documents, a legal contract should have predefined static parts and provide the possibility to change customer-specific parts of the contract, the ability to create documents fast and represent their specific relationship with each specific contractor, and keeping the list of templates short, so expanding the list of contract templates for each contractor wasn’t an option.
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Better scalability and faster time-to-market for m3connect
m3connect, one of the largest wireless internet service providers in Europe, faced a significant challenge in transforming their existing solution to increase scalability and adapt to new business cases. The company, which specializes in digital signage, guest infotainment systems, VoIP, VoD, and location-based services, needed to redesign its architecture to enable in-flight portability for T-Mobile users and support a growing customer base. They also had to leverage new business opportunities discovered within an extensive partner network, from product deployment for local businesses to collaboration with global commercial airlines that provide on-board services. Over 300 epics/stories needed to be processed in the backlog to meet the client’s airline requests. The company had a high-level concept of the transformed solution but needed technical help in selecting technologies and designing the architecture.
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Accelerating Digital Transformation for a Global Fashion Retailer
The client, a leading global fashion retailer, was in the midst of a digital transformation journey. The challenge was to improve their existing legacy systems and develop new tools to accelerate this transformation. The legacy promotion management system, a desktop application used to manage promotions, lacked flexibility and could not keep up with the company's needs. It involved the use of several programs, and the client needed a unified app that would allow them to create an end-to-end promotion process. Additionally, the client required the development of a proposal management system for buyers. The buyers used excel tables and manually entered data to create proposals of goods they needed in their shops, including their quantity and the time when they needed them. The client wanted to reduce the amount of manual work and automate this process.
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Streamlining Internal Marketing and Enhancing User Experience for a Leading Energy Supplier
The client, a leading energy technology company with over 8,000 employees and serving millions of customers globally, was facing challenges in streamlining its internal digital marketing processes and improving the user experience and scalability of its products. The company relied heavily on third parties to create offers and gift cards for customers and prospects, which caused difficulties in making changes to customer journeys and launching new campaigns. The client needed to develop an internal marketing system, build an end-to-end signup flow for smart heaters, improve the efficiency of the Customer Management System (CMS) and internal user processing engines, and modernize the website by boosting its performance and improving user experience.
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Performance Enhancement of a Global Audio Streaming Platform
The client, a leading global audio streaming platform with millions of active users, was facing challenges in improving the service quality of their platform. The platform, which provides a wide range of services including live radio stations, music streaming, podcasts, news coverage, and sports games broadcasting, needed to be more user-friendly across all supported connected devices such as Amazon Alexa, Google Assistant, etc. The client also wanted the platform to handle high volumes of requests simultaneously, especially during peak times. The platform was available across 200 connected devices, including web, mobile, voice assistants, home sound systems, smart TV, gaming consoles, and smartwatches. The growing customer base necessitated an improvement in platform usability and efficiency in handling high amounts of requests.
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Cost and Operational Optimization for a Global IoT Service Provider
The client, a global enterprise and one of the world's largest companies delivering IoT devices and services, faced a significant challenge. They needed to modernize and expand the functionality of their legacy IoT device and asset-tracking SaaS platform. The existing system was an on-premise architecture that was inefficient and incurred significant costs. The client aimed to improve the platform's efficiency and user experience, optimize costs, and accelerate time-to-market. The platform, a hub for IoT devices supporting industrial protocols, manages connected devices and transmits their data to third-party services like SAP and Salesforce. The need for modernization and migration to the cloud was crucial to meet the client's objectives.
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Streamlining Operations and Optimizing Costs in Energy with IoT
The client, one of the UK’s largest energy suppliers, was facing challenges in improving their business efficiency and streamlining cooperation with their affiliated company. They were using two separate back-office platforms to manage boiler insurance operations: one for their employees and another for their affiliated company. This led to inefficiencies and difficulties in managing operations. The client needed to build a unified platform that would include all necessary features and could be used by both companies. This would not only improve the efficiency of the cooperation with their affiliated company but also streamline operations for all employees. Additionally, the client aimed to enhance the accuracy, accessibility, and security of their data by combining and standardizing it in a single place.
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Effective Price Management in Retail for Enhanced Customer Experience
The client, a major distributor of office supplies and furniture operating in nearly half of all European countries, was facing challenges in managing product prices as their business expanded into new markets. Their existing monolithic solution was no longer efficient enough to meet the speed, accuracy, and efficiency requirements necessary for the company’s growth. The existing pricing management involved the use of several separate systems and Excel spreadsheets, as well as a significant amount of manual work. This required increasing time and effort from the client’s employees as the product inventory was expanding and the prices were changing frequently. The company needed to streamline the price management process and gain the ability to instantly handle pricing updates.
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Leveraging IoT Software Solutions for Revenue Growth and Efficiency in Retail
PrettyLittleThing, a UK-based fashion retailer, was experiencing rapid business growth and expansion into new markets. This growth presented a challenge as the company needed to become more effective at matching the needs of their quickly increasing customer base. To achieve this, they needed to develop, scale, and improve several software solutions. The company aimed to scale existing software products, add new features, and ensure their solutions' high performance and security. This would help them effectively match the needs of the growing customer base, resulting in higher customer satisfaction, retention, and attraction.
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Leveraging Xenko Game Engine for Immersive VR Experiences: A StarBreach Case Study
Silicon Studio, the developer of the open-source cross-platform game engine Xenko, was looking to showcase the impressive graphical capabilities of their product. They aimed to demonstrate the engine's compatibility with VR and its ability to deliver high-quality virtual reality experiences and games. To achieve this, they needed to create a demo game, StarBreach, that would effectively highlight these features. However, they required an experienced art production team that could create high-quality game art for StarBreach. The challenge was not only to create visually appealing assets but also to demonstrate the technological possibilities of the Xenko game engine.
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Cloud Solution Development for Vable: A Content Automation Platform
Vable, a UK-based content automation platform, was looking to expand its business beyond its niche market. The company's existing product was already serving its purpose within the legal sphere, but Vable wanted to reach a wider audience across various sectors including education, business, and healthcare. The challenge was to transform the idea of the existing on-premise product into a new cloud-based solution that would meet the needs of a broader audience. This required rethinking the business idea, designing a new software architecture, moving from a traditional backend monolith to microservices, and developing functionality that would meet customers’ expectations based on feedback from the users of the existing on-premise solution. Additionally, the team had to apply Amazon Web Services to develop cloud data services for the product and implement powerful search capabilities and advanced analytics of the content sent using Machine Learning, AI, and BI.
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Business-VR: A Mobile Virtual B2B Multi-User Platform by MindArk
MindArk's client required a unique platform that would allow professionals to host meetings in Virtual Reality (VR) instead of using traditional telephone or video conference. The platform needed to support multiple users, up to 100, from different locations, and provide a realistic representation of the users through customizable avatars. The platform also needed to support different VR devices including Oculus, HTC Vive, Google Daydream, Samsung Gear VR, and traditional devices like iOS, Android, Windows, and OS X. Additionally, the platform needed to integrate with Google Account and Google Drive to operate with materials stored on the Drive such as PPT, Video, etc. The challenge also included creating a 3D positional / Voice proximity so users could see and hear surrounding objects/users as realistically as possible, and tracking the user’s hands and speech and synchronize it with the avatar’s lips and body language.
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Product Documentation Branding and Management Solution for a Manufacturing Company
The customer, a large manufacturing company, was struggling with the management of product documents for hundreds of products and product categories, including those manufactured by multiple subsidiaries and divisions. The product-related data was stored in SAP, with SAP Hybris Commerce serving as the web representation for B2B communication. However, product files were stored in disparate formats on employee laptops and various file shares, leading to a lack of a unified approach. The manual creation and uploading of technical descriptions and product specifications to SAP Hybris Commerce led to difficulties in locating correct versions of assets and handling multiple versions of media assets for a product was time-consuming and prone to error. The system was riddled with duplicates and different versions of technical descriptions and product specifications for the same product, leading to uncertainty about the correct version. The customer needed to automate the process of creation and management of product documents, improve versioning of assets, eliminate duplicates, reduce asset search time and implement seamless integration with the existing ecosystem.
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Revamping Intelligent Parking Solutions: A Case Study
The client, an Australian company with a long history of building intelligent parking solutions, was faced with the challenge of modernizing their existing embedded solutions to improve efficiency and user experience. The primary solution that required modernization was the solar-powered parking meter. The client aimed to make it more energy-efficient and enhance its usability by enabling it to use a touch screen. The second solution was a legacy safe cabinet that also needed to be made compatible with a touch screen. The client required deep embedded engineering expertise to find new approaches to solving the challenges they faced during modernization, such as with the UI, and make the process as efficient as possible.
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Streamlining Hiring Process through RPA: A Case Study
The client, a rapidly expanding European tech company with over 2,000 tech experts, was grappling with the challenge of managing over 400 active job vacancies. The hiring process was labor-intensive, requiring significant manual work for communication, monitoring, analyzing, and prioritizing job postings. The company used the CATS applicant tracking system, JIRA, and Google services to manage their vacancies and post them on an external job search platform. However, these systems were disjointed, leading to manual job posting and updating. This disjointed and manual process was slowing down the hiring process and reducing its effectiveness in finding the right experts. The client needed a solution that would connect all systems and reduce the amount of manual work required.
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Virtual Reality Solution Development for Charity Fundraising: A Case Study
The Drummer Agency, a London-based charity consultancy, was seeking to create a virtual reality (VR) demo that could realistically portray the life of local African communities. The aim was to use this VR experience to accelerate the fundraising process by giving potential donors a firsthand experience of the communities they would be supporting. However, the agency faced several challenges. Firstly, they were unfamiliar with the capabilities and limitations of VR technology. Secondly, they had a very tight deadline to meet, as they needed the demo ready for an upcoming exhibition of major charity organizations. Lastly, they wanted the demo to be as realistic as possible, with photo-realistic characters and assets, which posed a significant challenge given the hardware limitations of VR technology.
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Lohko: A Case Study in AI-Driven 2D Multiplayer Game Development
Disruptive Interactive, a game development company, was seeking to create a unique 2D multiplayer game for iOS and Android platforms. The game, named Lohko, was envisioned as a blend of classic snake and chess games, with the added complexity of artificial intelligence (AI) and multiplayer functionality. The main challenge lay in designing a natural multiplayer experience and building a robust AI with several distinguishable difficulty levels. The AI needed to be capable of calculating probable outcomes and predicting possible scenarios, thereby increasing the game's difficulty as players improved their skills. Disruptive Interactive needed a reliable development partner to implement this high-quality solution quickly and efficiently.
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Software Product Development for Schibsted: A Media Corporation's Digital Transformation
Schibsted, an international media corporation, was faced with the challenge of extending their development capabilities to build new solutions and modernize existing media products. The company needed to integrate multiple websites, CMSs, and services into a single platform and introduce new efficient technologies. The task was to migrate four existing websites into one, which included database migration, UI/UX redesign, and adding new functionality. The challenge also involved developing and supporting the system infrastructure, providing high load system support, and migrating all of the company’s existing products to a newly created environment. Furthermore, they needed to integrate Neo4j graph DB with Elasticsearch Engine and introduce a Recommendation Engine.
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Big Data Analytics for Enhanced In-Flight Internet Performance: A Gogo Case Study
Gogo, a global provider of in-flight broadband Internet, faced a significant challenge in ensuring high-speed internet and predicting equipment failures that led to downtime and unnecessary costs. The company's satellite antennas often malfunctioned, leading to penalties paid to airlines. Furthermore, many of the reasons for antenna failures were defined as no-fault-found (NFF) ones, as no anomaly was detected, causing unnecessary downtime and wasted costs. Although the reasons behind the ill-performance were hypothetically known, they needed to be proved and further eliminated to avoid equipment failure. Therefore, Gogo initiated a complex data governance project to ensure the flawless operation of the equipment and high speed of the in-flight Internet.
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Expanding Market Reach through Omnichannel Approach: A cleverbridge Case Study
Based in Germany, cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services, and SaaS across various industries. However, the company faced a significant challenge in expanding its customer outreach and improving customer experience. Their existing solution was a desktop app, which was only available on Windows, thereby excluding users of other operating systems like macOS, Linux, and mobile devices. This limitation was a competitive disadvantage as it restricted their client outreach to only Windows users. Additionally, the app had been in use for 14 years without any updates, making it outdated and not in line with current customer needs. Another issue was the quality of the analytics reports included in the company’s product offering. These reports lacked visually-informative data, making it difficult for clients to understand their subscription details such as revenue and number of new customers.
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Scalable Big Data Analytics Platform for Leading Industrial Supply Company
The client, a Fortune 500 industrial supply company, was facing challenges with its existing on-premise data solution. The company needed to manage large amounts of data, including inventory-related costs, across multiple departments. The existing solution was causing significant overhead costs due to the hiring of on-site consultants for development and support. The company was looking to reduce these operational costs and migrate the solution to the cloud to make it more scalable and cost-efficient. To achieve this, they needed a reliable offshore development partner with extensive big data expertise.
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Revamping Power Supplies for Compliance: A Case Study on Egston
Egston, an Austria-based electronic manufacturing company, was faced with the challenge of updating their entire line of power supplies to comply with new norms on electromagnetic emission and efficiency. The company produces a wide range of units with varying voltage, functions, and efficiency, which added to the complexity of the task. The impending issuance of new norms and regulations in Europe necessitated a swift response, and the company had to meet a tight deadline. To augment their development team and meet these requirements, Egston sought the assistance of external resources.
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Web-based CCTV Solution for Enhanced Transport Connectivity
The client, a leading global provider of integrated connectivity solutions for public transport, wanted to expand their services by creating a web-based CCTV solution for transport surveillance. This was aimed at giving them a competitive edge over rivals who mostly used desktop or hybrid solutions. However, the client faced challenges in validating the feasibility, budget, and timelines of the project. They needed to define these aspects for the existing infrastructure before proceeding with the development of the web-based CCTV solution.
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Improving Service Quality with Customized Solutions for Railway Control and Communication
The client, a developer, manufacturer, and installer of high-tech communication systems for niche markets, was facing a challenge in boosting the speed and efficiency of their customized solutions for railway communication and control. As the popularity of their solution grew, so did their customer base. This led to an increased need for efficiency in customizing their solution to an increasing number of railway transports. The client wanted to improve service quality and better match the specific needs of each customer, which included features such as passenger information systems, video surveillance, seat reservation, ad management, and more.
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Leveraging OpenText Exstream 16.2 in the Insurance Industry: A Case Study
The client, a large insurance company, had recently merged with another insurer. The merger necessitated the completion of an OpenText Exstream 16.2 migration project to transfer content assets from the subsidiary to StreamServe, the parent company’s Customer Communication Management (CCM) platform. The primary challenge was to ensure seamless cooperation with customers despite the necessary changes in their ERP tools. The client required a CCM solution that could integrate content assets from two different systems, HP Exstream and StreamServe, without any disruption to their operations.
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Revolutionizing Cancer Treatment: A Case Study on Cure Forward's Digital Platform
Cure Forward, an innovative healthcare platform, aimed to revolutionize the traditional approach to cancer treatment by building a network that connects patients with each other and with clinical trial providers. The challenge was to create a digital solution that would enable cancer patients to explore clinical trials as a treatment option. The platform also needed to provide access to educational information based on a user’s molecular diagnostic test results and facilitate communication between cancer patients and survivors. The client required a complex 5 in 1 web application with a simple and intuitive UX design, allowing patients to effortlessly add their details to the database. The design had to be engaging and encouraging, considering the social aspect of the product.
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