Skullcandy Case Study
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Jitterbit
- SAP ByDesign
- Magento
Tech Stack
- SAP ByDesign
- Magento
- Jitterbit
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Electronics
- Retail
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
- Data Science Services
About The Customer
Skullcandy is a leading audio brand that reflects the collision of the music, fashion, and action sports lifestyles. The company's products are sold in the United States and in more than 70 other countries around the world. Skullcandy was founded in 2003 by Rick Alden, the creator of several successful action sports companies and a lifelong industry enthusiast. The company had been using ad hoc methods to share information between its ERP, web stores, and shipping partners. However, this approach was proving to be too time-consuming and prone to errors.
The Challenge
Skullcandy, a leading audio brand, was facing challenges with its data management and business processes. The company had been using ad hoc methods to share information between its ERP, web stores, and shipping partners. This approach was proving to be too time-consuming and prone to errors. The company needed to connect its SAP ByDesign system with storefronts and shipping providers to enable visibility between SAP ByDesign, Magento, webshops, and 3PLs. They also needed to interface with SPS Commerce EDI orders from big box retailers like Best Buy and Target.
The Solution
Skullcandy decided to take ownership of their data management and business processes by deploying a standardized integration platform. They chose Jitterbit because it offered the most powerful and flexible solution during a product evaluation. Using Jitterbit, Skullcandy successfully integrated their key 3PL warehouses owned by UPS and DHL with their SAP by Design ERP application in a matter of weeks. The company next used Jitterbit to create a standard interface for consuming orders from their various web stores, including eBay, Amazon.com, and their own Magento-based stores on skullcandy.com.
Operational Impact
Quantitative Benefit
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