Guavus > Case Studies > MNO Offers Audience Measurement Service to Advertisers using Guavus-IQ Analytics

MNO Offers Audience Measurement Service to Advertisers using Guavus-IQ Analytics

Customer Company Size

Large Corporate

Product

Service-IQ
Marketing Analytics

Tech Stack

Big Data Analytics
Machine Learning
Real-time Edge Analytics

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements
Revenue Growth

Technology Category

Analytics & Modeling - Big Data Analytics

Applicable Industries

Telecommunications

Applicable Functions

Sales & Marketing
Business Operation

Use Cases

Predictive Maintenance
Cybersecurity
Supply Chain Visibility

Services

Data Science Services

About The Customer

With millions of subscribers nationwide, this popular Mobile Service Provider has earned its position as a market leader by providing its customers with quality service, relevant products and new offerings. The marketing team developed a plan to offer advertising agencies target market insights to optimize their advertising ROI. They planned to gather subscriber analytics including demographic, geographic and behavioral statistics in an anonymous format, and offer this information to current and prospective advertising customers.

The Challenge

The marketing team of a leading Mobile Service Provider had a plan to offer advertising agencies target market insights to optimize their advertising ROI. They planned to gather subscriber analytics including demographic, geographic and behavioral statistics in an anonymous format, and offer this information to current and prospective advertising customers. However, due to the size of the network and volume of data that needed to be analyzed, the option of rolling out a deep packet inspection solution was extremely cost prohibitive and could not be done within the timeframe needed. The complexity of correlating content data with subscriber demographics and geographical location, put the marketing team’s initiative beyond reach.

The Solution

Guavus worked with the network team to deploy a cost-effective advanced analytics solution that met the needs and timeframe of the marketing team. Millions of records per second of subscriber content data were collected in each regional site and analyzed in real-time. The redundant data was stripped off and only the pertinent information was transported to the central data center on an hourly basis, where it was enhanced with demographic information from the data lake. By analyzing the data up front rather than later, the Service Provider was able to avoid sending huge amounts of unnecessary traffic across their network and less storage was needed at the central data lake. With the aggregated data in hand, the marketing team could then create customer segments based on the needs of the advertising agencies who could in turn present their services and products to the right audience.

Operational Impact

Time to Market: Leveraging Service-IQ, the network team was able to aggregate and correlate behavioral and geographic data to meet the marketing team’s deadline.
Monetization of Data: Analysis of subscriber’s behaviors enabled the Service Provider to offer advertising agencies targeted customer segment information for effective ads.
Big Data at Scale: Data from millions of subscribers is fed from regional centers to the central data lake on an hourly basis.
Malware Infiltration Identified: Erratic behavior is flagged and tracked.

Quantitative Benefit

90% Reduction in Data Transport and Storage: All important information is processed at the edge and then transported, while redundant information is stripped off.