Integration is the Key to Dealing With Digital Disruption at Deakin University
Customer Company Size
Large Corporate
Region
- Pacific
Country
- Australia
Product
- MuleSoft's Anypoint Platform
Tech Stack
- MuleSoft's Anypoint Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Education
Applicable Functions
- Business Operation
Use Cases
- Campus Area Network
Services
- System Integration
About The Customer
Deakin University is a public university located in Melbourne, Australia. It is one of Australia's leading tertiary education providers, offering a wide range of undergraduate and postgraduate coursework degrees. The university is known for its innovative use of technology in education and has a strong reputation for its research and teaching. The university has over 50,000 students and 4700 staff and faculty across four different campuses. The university's Chief Digital Officer, William Confalonieri, is leading the charge in embracing digital disruption and transforming the way students, academics, administrative staff, and the local community interact.
The Challenge
Deakin University, located in Melbourne, Australia, is facing significant challenges due to the arrival of the digital economy, changing funding models, and increased competition among educational institutions. The university needed to offer a unique service to its students to enhance their learning experience and stay competitive. However, students were struggling to learn efficiently due to disconnected applications. The university uses almost 200 applications across its operations, including learning management, student management, human resources, finance, and customer relationship management systems. The challenge was to integrate these systems to provide a seamless learning experience for students.
The Solution
To address the challenge, Deakin University implemented MuleSoft's Anypoint Platform to connect the university's 200 different applications. The platform was chosen for its pre-built connectors, integration templates, and drag-and-drop tooling, which eased the task of connecting applications. The university also engaged MuleSoft partner, Sixtree, for external assistance given the size of the integration project. One of the cornerstones of the university's strategy is DeakinSync, a personal portal for all individuals within the Deakin community, providing access to relevant University resources, customized to each person’s specific needs. The portal pulls in information from all the applications used across the university, creating a seamless digital environment accessed via a single sign-on.
Operational Impact
Quantitative Benefit
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