Crafting Compliance: New Belgium Brewing Co.'s Innovative IoT Solution
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
- Consumer Goods
- Equipment & Machinery
Applicable Functions
- Human Resources
- Sales & Marketing
Use Cases
- Leasing Finance Automation
- Regulatory Compliance Monitoring
Services
- Cloud Planning, Design & Implementation Services
About The Customer
New Belgium Brewing Co. is a notable craft beer company in the United States, with operations in Colorado and North Carolina. The company has a reputation for being ready to tackle new opportunities, challenges, markets, and competitors. It has used Nintex technology for 12 years to create streamlined, automated workflow solutions for various aspects of its business, including human resources, sales, volunteer management, product launches, and tracking beer shelf life. The company views Nintex as a versatile tool that equips it to handle any challenge that comes its way.
The Challenge
New Belgium Brewing Co., a prominent craft beer company in the US, faced a significant challenge when California passed the California Consumer Privacy Act (CCPA) in 2018. The law included provisions that required out-of-state companies, like New Belgium Brewing, to comply with privacy regulations for California consumers. The specifics of the compliance requirements were not available until July 2019, leaving the company with only five months to develop a compliance system by the law’s deadline in December 2019. Failure to meet this deadline could have resulted in substantial fines. The company needed to devise an accurate, standardized method to respond to privacy requests from California residents swiftly and efficiently.
The Solution
New Belgium Brewing turned to a technology it had been using for 12 years: Nintex. The company created a streamlined, automated workflow solution that facilitated every step of the process, both within the company and between it and the consumer. The solution standardizes and automates the way the company handles privacy requests from its California customers. The process begins when consumers make requests through a page on the brewer’s website or during a call with a customer service representative. The data is then pushed to SharePoint Online, which initiates a workflow on Nintex for Office 365 that forwards the request to the relevant departments. The departments acknowledge the request, identify the consumer’s information in their databases, and forward their responses to SharePoint. The Nintex Workflow then composes and sends an email to the consumer, giving them the option to request deletion of their information.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
