Pacific Nutritional, Inc. (PNI) was facing several challenges with their existing system. They were operating on a manufacturing system that was not integrated with their accounting system, causing inefficiencies and potential errors. The company was also in need of a system that was specifically designed for their highly regulated industry. Furthermore, PNI was looking to upgrade from a DOS operating system to a Windows system. They also required a strong, committed client service team to support the software. The need for a fully integrated ERP system was paramount to streamline their operations and meet industry regulations.