ZettaNet, a privately-held company based in Perth, Australia, was facing a significant challenge due to the exponential demand for enterprise network, data center, and cloud services in the region. The company's business growth necessitated an upgrade of their core network to meet the increasing bandwidth requirements of their customers. The customers, which primarily include managed service providers, were demanding 1 Gbps connectivity between locations. These service providers then deliver network, data center, cloud, and voice services to a diverse range of customers including local businesses, schools, hospitals, residential communities, and government offices in Western and Southern Australia. The challenge for ZettaNet was to meet this high-capacity network services demand while maintaining profitability.

Datanet, a UK-based data hosting and connectivity services provider, was facing several challenges that necessitated a change in its data centre network. Firstly, the network equipment was nearing its end-of-life, raising concerns about its long-term viability. Given that Datanet's customers required highly reliable services with minimal downtime, a future-proofed and high availability network was essential. Secondly, as Datanet's services grew more successful and the volume of backup and recovery services increased, it needed to upgrade its network capacity from 1 Gbps to 10 Gbps to keep pace with traffic volumes. Upgrading the existing equipment would have required a substantial investment, almost equivalent to replacing it completely, prompting Datanet to look for alternative solutions. Lastly, Datanet had experienced a distributed denial of service (DDoS) attack that its previous vendor had struggled to deal with satisfactorily. It was keen to deploy comprehensive security throughout its new infrastructure as a fundamental design feature, rather than an add-on.