insightsoftware > Case Studies > Uses Dundas Connect as Their Foundation

Uses Dundas Connect as Their Foundation

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Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • Dundas Dashboard
Tech Stack
  • Dundas scripting language
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Sales & Marketing
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
323 Technology Solutions is an active partner in the construction materials vertical, using emerging technology solutions to help solve the specific challenges faced by companies in this industry. As a full-service solutions provider, they offer IT guidance and services to help keep their clients competitive in this sector. They specialize in business intelligence products that support dispatch, logistics, and operations for companies in the construction and manufacturing industry. The company has been in a long-term partnership with Dundas, which has been an enriching and evolving relationship.
The Challenge
323 Technology Solutions, a leading-edge technology company, specializes in business intelligence products that support dispatch, logistics, and operations for companies in the construction and manufacturing industry. The company's key challenge was to provide clients with customized technology solutions. They sought to offer IT guidance and services to help keep their clients competitive in their respective sectors. The company initially sold Dundas as a standalone product, but they realized the need to integrate all their solutions into one platform for efficiency and better service delivery.
The Solution
323 Technology Solutions partnered with Dundas to use Dundas Dashboard as the platform for all of their technology solutions. The Dundas scripting language's flexibility and versatility allowed them to use dashboards as the platform for all of their solutions. This integration made them more efficient and helped them sell and install everything they offer. The dashboards provided the presentation layer for their customer’s data, making it easier for customers to understand and apply to their own business needs. The company also developed customized solutions based on customer needs, which they could resell, creating cross-sell and up-sell opportunities.
Operational Impact
  • The integration of Dundas Dashboard into 323 Technology Solutions' platform enriched their offerings due to the visualizations provided by Dundas.
  • The use of Dundas Dashboard made 323 Technology Solutions more efficient in selling and installing their offerings.
  • The dashboards provided a presentation layer for their customer’s data, making it easier for customers to understand and apply to their own business needs.
  • The company was able to develop customized solutions based on customer needs, which they could resell, creating cross-sell and up-sell opportunities.

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