Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Processors & Edge Intelligence - System on a Chip
Applicable Industries
- Education
- National Security & Defense
Applicable Functions
- Quality Assurance
Use Cases
- Inventory Management
- Tamper Detection
Services
- Cybersecurity Services
- Testing & Certification
About The Customer
US Signal is the largest privately held data center services provider in the Midwest. The company provides industry-leading data center technologies, cloud solutions, and managed services to help companies transform their IT operations and meet the ever-changing technology and business needs. US Signal serves seven of the top ten healthcare systems in Michigan, the largest mental health provider in western Michigan, numerous managed service providers (MSPs), and various financial institutions. The company's ability to deliver comprehensive IT solutions is facilitated by its 14,000-mile secure fiber network with access to over 225 data centers and POPs, Tier 1 peering relationships, and metro rings in strategic markets.
The Challenge
US Signal, the largest privately held data center services provider in the Midwest, faced significant security challenges in protecting its customers' networks. The company serves seven of the top ten healthcare systems in Michigan, the largest mental health provider in western Michigan, numerous managed service providers (MSPs), and various financial institutions, which necessitates robust security measures. The company had to deal with a range of threats, including phishing and the increasing pace of vulnerability discovery. The company also had to ensure compliance with various security frameworks and regulations, including SOC 2, PCI, and HIPAA. The vulnerability management software US Signal was using previously was not cloud-friendly and required a lot of on-premises infrastructure, making it challenging to manage their vulnerability assessment program.
The Solution
US Signal replaced its existing vulnerability management platform with Rapid7 InsightVM and added the Rapid7 Managed Detection and Response (MDR) service, which includes access to InsightIDR, Rapid7’s SIEM/XDR. The Rapid7 platform offered a more cloud-friendly approach, improving US Signal's ability to assess all of its systems. The Rapid7 Insight Agent was particularly beneficial, allowing assessments in a more cloud-friendly and remote worker-friendly way. The deployment of MDR was straightforward, with the Insight Agent providing excellent telemetry. Rapid7 InsightVM also enabled different teams within US Signal to get directly involved in using the platform for vulnerability management. The company plans to focus on automation using Rapid7 InsightConnect in the coming year.
Operational Impact
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