Unified Platform Streamlines Business Management for Leading UK Car Dealership

The client is a leading car dealership company in the UK, representing some of the world's most prestigious car manufacturers such as Audi, Ferrari, Jaguar, Bentley, BMW, Lamborghini, Mercedes-Benz, and others. They provide their clients with both new and used cars as well as after-sales services. The company had recently expanded by acquiring one of the leading car supermarkets in the UK, making it the UK's biggest Dealer Group. The client's business managers were responsible for managing a variety of tasks, but the lack of a unified system was causing inefficiencies.

The client, a leading car dealership company in the UK, was facing challenges in streamlining the work of their business managers. The company represents prestigious car manufacturers and provides both new and used cars as well as after-sales services. However, the business managers had to use four different systems for the business management flow and continuously switch between them. This was causing inefficiencies and slowing down business processes. The client had recently acquired a leading car supermarket, further increasing the need for a unified system to speed up all business processes.

N-iX, a software development company, helped the client shape the business and technical vision of a new solution and develop a production-ready business management website. The team began with a Discovery phase, implementing a gap analysis of the existing business management system and designing the business and technical vision for the new one. They used .NET on the backend, React on the frontend, and performed integrations with Active Directory. The new system integrated multiple solutions into one, automating the integration with lenders and allowing both customers and business managers to monitor the status of funding requests. This all-in-one business management solution streamlined business processes and workflows, removing the hassle of switching between different systems.

• The implementation of the unified business management system resulted in significant operational improvements. The new system eliminated the need to switch between different systems, which greatly sped up the work of business managers. The integration with lenders was automated, allowing both customers and business managers to monitor the status of funding requests. This streamlined the business processes and workflows, making the company more efficient. The Discovery Phase also helped the client get a better understanding of their own goals and requirements, which resulted in faster implementation of the new system.