Tropical Smoothie Café Streamlines Franchise Agreements with Nintex AssureSign
Technology Category
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Consumer Goods
- Paper & Pulp
Applicable Functions
- Quality Assurance
Use Cases
- Smart Contracts
- Time Sensitive Networking
About The Customer
Tropical Smoothie Café, LLC is a restaurant franchise that has been in operation for over 20 years. The company started as a single smoothie shop in Tallahassee, Florida, and has since grown into a nationwide franchise with over 600 locations. Tropical Smoothie Café offers a variety of healthy food options, including sandwiches, flatbreads, wraps, and select vegan options, in addition to its signature smoothies. The company is committed to its mantra of 'Eat better. Feel better.' and is projected to continue its growth.
The Challenge
Tropical Smoothie Café, a rapidly growing restaurant franchise, was facing challenges with its franchise agreement process. The process was heavily reliant on paper contracts, which were not only costly to mail but also time-consuming to manage. The franchise agreement process was subject to Federal Trade Commission (FTC) mandates, which required specific time intervals between stages of the transaction. This meant that the company had to wait for physical contracts to be returned, manage missing signatures or omitted information on returned contracts, and then file and store these documents. This laborious process was straining the company's resources and complicating the timeline for opening new franchises.
The Solution
To streamline its franchise agreement process, Tropical Smoothie Café implemented Nintex AssureSign, an electronic signature solution. This platform not only enabled the company to digitize its signature processes but also ensured compliance with all FTC requirements applicable to franchise agreements. Nintex AssureSign provided a cost-effective solution with its delayed signing feature and a simple drag-and-drop interface for one-off documents. This allowed Tropical Smoothie Café to process their agreements electronically, saving time and effort previously spent on managing paper contracts. The digital transformation of the signing process also improved the franchisee experience, driving more potential interest.
Operational Impact
Quantitative Benefit
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