TELUS Transforms Healthcare in Canada Using the Webmethods Product Suite
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- webMethods Product Suite
- webMethods Enterprise Service Bus (ESB)
- webMethods Broker
- webMethods Optimize for Infrastructure
- webMethods Trading Networks
- webMethods Business Process Management Suite (BPMS)
- webMethods X-Broker
- CentraSite
Tech Stack
- Service-Oriented Architecture (SOA)
- Business Process Management (BPM)
- Business Activity Monitoring (BAM)
- HL7v3 standards
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Predictive Maintenance
- Remote Asset Management
- Remote Collaboration
- Remote Patient Monitoring
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- Software Design & Engineering Services
- System Integration
About The Customer
TELUS Health Solutions is a leading electronic healthcare solutions provider in Canada. The company handles millions of healthcare transactions each year and manages more than 4 million drug cards, covering 8.5 million Canadians. Many of its solutions are based on webMethods technology. TELUS ranked #1 in Branham’s Top 10 List of Healthcare IT Companies in Canada in 2007 and 2008, and was named 2008 Health Company of the Year by the Information Technology Association of Canada. The company is helping lead the change in Canadian healthcare through innovative and proven information communication technology.
The Challenge
As Canada’s leading electronic healthcare solutions provider, TELUS wanted to create the nation’s most comprehensive Electronic Health Records (EHR) system. The system would give clinicians immediate and secure Web-based access to patient e-health records at any time. Canada is investing billions of dollars to build an Electronic Health Records (EHR) system that will enable healthcare providers, coast to coast, to access and update any Canadian’s health record electronically and securely. By 2016, the plan is for every Canadian to have an e-health record, containing a variety of medical documents, from doctor’s notes and diagnostic images to prescriptions and test results. TELUS Health Solutions is helping Canada “get there faster” by delivering a Health Information Access Layer (HIAL) solution that aligns with the Canada Health Infoway Blueprint and will enable every provider in the province of Newfoundland and Labrador to access DIS data. This is among the first provincial DIS systems in Canada.
The Solution
TELUS built on its many-year investment in the webMethods technology to deliver its first provincial Drug Information System (DIS) for Newfoundland and Labrador. The solution leverages the webMethods product suite for integration, Service-Oriented Architecture (SOA) governance, portals, Business Process Management (BPM) and Business Activity Monitoring (BAM). The system built on the webMethods technology from Software AG gives healthcare providers immediate access to EHRs at the point of care, updates EHRs in real-time, 24/7, integrating data from many sources, improves collaboration between providers for the best possible patient care, facilitates new ways to share information that will lead to better business processes to improve patient care, and helps healthcare providers work more efficiently, leading to lower costs and shorter wait times.
Operational Impact
Quantitative Benefit
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