Trimble > Case Studies > Scalability Through IoT: Dillon Transportation's Growth with Innovative Access

Scalability Through IoT: Dillon Transportation's Growth with Innovative Access

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 Scalability Through IoT: Dillon Transportation's Growth with Innovative Access - IoT ONE Case Study
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
  • Specialty Vehicles
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Public Transportation Management
  • Transportation Simulation
  • System Integration
The Customer

Dillon Transportation

About The Customer
Dillon Transportation is a dry van transportation company based in Mt. Juliet, Tennessee. Founded in 1996 by Donnie Dillon, the company started with a single truck and two drivers. Over the years, it has experienced significant growth, expanding its operations to Arizona and growing its fleet to 125 trucks with 170 drivers and crew members. Despite its growth, the company retains its roots in Tennessee. Dillon Transportation prides itself on its strong business relationships and commitment to moving freight for its customers efficiently and effectively.
The Challenge
Dillon Transportation, a dry van transportation company, experienced significant growth since its inception in 1996. From a humble beginning with one truck and two drivers, the company expanded to a fleet of 125 trucks and 170 drivers and crew members. However, this rapid growth brought about a challenge. The owner, Donnie Dillon, found it increasingly difficult to keep track of every driver and truck in his fleet. He could no longer remember the specifics of each trip, which he previously kept in his head. The company needed a more sophisticated way of storing information about drivers and loads. They required a system that would allow employees to access the specifics of each trip easily. The challenge was to find a solution that could manage the growing complexity of their operations.
The Solution
Dillon Transportation turned to Innovative Access from Trimble Transportation, a Software-as-a-Service (SaaS) platform. This solution provided full visibility into driver performance and freight movement, streamlining the company's processes. The software offered several valuable benefits, including the ability to calculate fuel taxes, forecast late deliveries, and push day-of-delivery billing. The implementation of the software was smooth, staying within scope and budget. Trimble staff members provided responsive and patient support as Dillon Transportation's crew learned the new software. The company later upgraded to Innovative Access Plus, which offered additional modules to support further growth.
Operational Impact
  • The implementation of Innovative Access has revolutionized Dillon Transportation's operations. The software provides real-time, up-to-date information on all changes or issues, enabling the company to monitor its trucks effectively. This has not only improved the company's financial performance but also facilitated the growth of its fleet. The software's ability to alert Dillon to late deliveries and operational issues has enhanced the company's control over its operations. Dillon can now manage his business from anywhere, as long as he has his computer with the software. This has made operations much easier compared to the days when he had to ask someone or look at a file for information.
Quantitative Benefit
  • Significant time savings due to streamlined processes
  • Cost savings from efficient management of fuel taxes and billing
  • Growth in fleet size, with an additional 80 trucks added and 30 more in the pipeline

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