Res Consortium Changes the Conversation in Healthcare by Turning Heavy Reports into Performance Dashboards.
Customer Company Size
SME
Region
- Europe
Country
- United Kingdom
Product
- Sisense
Tech Stack
- Sisense Elasticube
- Data Governance
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Analytics & Modeling - Big Data Analytics
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Remote Asset Management
Services
- Data Science Services
- System Integration
- Training
About The Customer
Res Consortium is a Management Consulting Organization built to improve the performance of healthcare providers in the UK. By using Sisense as an embedded analytics solution as well as their own internal data analysis methodologies, Res Consortium delivers performance dashboards that allow customers to quickly and easily analyze and visualize big healthcare data. With three divisions that offer training and management skills, business systems such as Sisense, and a consultancy to interpret insights, Res Consortium is changing the way people approach healthcare performance. Their typical clients include organizations within the NHS and pharmaceutical companies that are trying to access the NHS by building and visualizing a story around a particular disease, therapy, or medicine they are interested in improving.
The Challenge
Over the last 15 years, the National Healthcare Service (NHS) of the UK increased their spending from 70 billion British pounds to 150 billion British pounds. In order to improve their efficiency and cut costs, the NHS created dedicated internal organizations to measure performance of organizations against each other, and to publish and distribute the data in performance reports. The problem was, the healthcare data was very complex - big, scattered and siloed - limiting the reports to focus on one area of measurement or one organization per report, and were published as static PDF documents. Users were unable to compare to other organizations or integrate across different sets of data, giving them an isolated view of their performance. Data regarding each area, such as clinical performance, cost performance, and staff and patient surveys were reported in separate and heavy 50-page plus documents that required time and research to see a bigger picture across platform. That’s where Res Consortium came in with the goal of providing performance dashboards that showed the data across platform in an intuitive way. In the past Res Consortium was producing dashboards using Excel with protection keys to protect sensitive patient data, but started looking for a BI platform that could move the dashboards to a web-based environment as well as to more efficiently and quickly handle the amount of complex data typical in healthcare.
The Solution
After undergoing a Sisense evaluation, Res Consortium saw that Sisense would allow them to easily and quickly incorporate relevant public data, no matter how big or siloed, and mash it up with other data sets to create a useful, cross-organization dashboard. Another benefit of Sisense is how easy it is to share dashboards within an organization and how intuitive the dashboards are - allowing users to independently analyze and uncover insights. Sisense is used as an engagement and diagnostic tool to understand challenges and quickly see why something has gone up or down without spending hours on research. Though patient records are confidential, Res Consortium deploys a protective non-public facing server with anonymized patient information and uses Sisense data governance to manage users and viewers. Res Consortium also uses Sisense to track and monitor the usage of the dashboards in their own systems, allowing them to better understand and monetize their clients’ usage by measuring how frequently users are accessing dashboards.
Operational Impact
Quantitative Benefit
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