Company Size
1,000+
Region
- Asia
Product
- webMethods
Tech Stack
- SAP ERP
- Enterprise Application Integration (EAI)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Marine & Shipping
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
Services
- System Integration
About The Customer
Hyundai Merchant Marine is a leading carrier in the global shipping industry. With a fleet of 170 vessels, it is one of the top five trans-Pacific carriers. As part of the Hyundai Group, HMM provides worldwide logistics services on over 60 sea routes and more than 100 ports of call. Since its inception in 1976, the company has formed a global network comprising 27 subsidiaries, 76 branches, five overseas offices, and 10 liaison offices. The company is constantly striving for excellence and has focused on two major goals: enhancing operational efficiency and further increasing customer services and satisfaction.
The Challenge
Hyundai Merchant Marine (HMM), a top global shipping company, was seeking to improve its business processes and enhance operational efficiency. The company had recently implemented SAP ERP, which increased the company's IT heterogeneity. This led to a need for seamless communication between the different IT systems. HMM wanted to address a spectrum of business integration needs, such as supply chain automation, application integration, and data synchronization. The company was looking for a single integration solution that would quickly connect any system or application without coding.
The Solution
HMM implemented Software AG's webMethods suite to ensure seamless communication between its different IT systems. The platform was chosen because it could fulfill all of HMM's requirements, including compatibility with its mainframe environment and fast processing speed. CUDO Communications, Software AG’s long-standing partner in Korea, provided the consulting services for interfacing between the heterogeneous systems. Before the new integration platform could begin its maiden voyage, all inter-system processes needed to be analyzed and designed. It took about a year to complete the integration process.
Operational Impact
Quantitative Benefit
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