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Provectus > Case Studies > Micromobility Platform Modernization: Swiftmile's Journey to Business Growth and Operational Efficiency

Micromobility Platform Modernization: Swiftmile's Journey to Business Growth and Operational Efficiency

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Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Cement
  • Construction & Infrastructure
Applicable Functions
  • Maintenance
  • Product Research & Development
Use Cases
  • Construction Management
  • Vehicle-to-Infrastructure
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer

Swiftmile is a universal charging platform for micromobility, designed to make sustainable transport available to everyone. The company provides a one-stop charging and parking solution for e-bikes, e-scooters, and e-mopeds through a network of Charging Hubs. Swiftmile is headquartered in the San Francisco Bay Area, with deployments across Europe and North America. As part of its business turnaround strategy, Swiftmile was preparing for its next phase of global expansion. The company was evaluating new market opportunities and testing different business models in the dynamic market environment.

The Challenge

Swiftmile, a universal charging platform for micromobility, was preparing for its next phase of global expansion. However, the company's growth potential was limited by its existing platform's monolithic infrastructure and backend logic. The platform could not support more than 600 stations while handling about 30 messages per second, causing substantial time losses when processing transactions beyond this limit. This major bottleneck limited the platform’s performance, scalability, and cost-efficiency. Swiftmile needed a robust, highly scalable, cloud-based platform that could maximize scaling potential, simplify the integration of new communication streams, and prepare for worldwide expansion while keeping down infrastructure costs. Additionally, Swiftmile sought to make their platform data-driven, with the ability to collect, process, and analyze streaming data in real time to improve user experience and explore data business opportunities.

The Solution

Provectus, an AWS Premier Consulting Partner, reviewed Swiftmile's platform and proposed a solution to build a new microservice-based data platform on AWS. The platform was developed using a combination of AWS services, Apache Kafka, Java stack, and Swiss Army Kube (SAK). The solution involved reducing the number of transactions and database operations in the message processing pipelines, transforming the backend logic and infrastructure for data streaming tasks, preparing the infrastructure to integrate advanced solutions for handling autoscaling and geoscaling components of the platform, and improving fault tolerance of the platform. The new platform was designed and built as a microservice-enabled, cloud-based application with advanced data streaming capabilities. The platform and its new features were deployed, migrated, and implemented on production servers.

Operational Impact

  • The modernized micromobility management platform enabled Swiftmile to initiate and realize a business turnaround strategy. The new platform added scalability to ensure faster, more efficient growth; optimized operational costs (for both development and business teams); and improved customer experience through rapid access to data and its business-critical insights. The platform's performance and capacity increased by 20x, with the same cloud infrastructure costs. It enabled Swiftmile to quickly scale business use cases and models, and add new functionality, data sources and pipelines, without the need to change the overall structure of the platform. The platform demonstrated 100% system availability. Two months into the new platform’s adoption, no incidents had been detected.

Quantitative Benefit

  • 20x increase in performance and capacity of the data platform

  • Support for 10,000 stations, thanks to cloud infrastructure improvements

  • 100% platform availability, with zero incidents reported since its adoption

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