Innovation stays at Hilton
Company Size
1,000+
Region
- Middle East
Country
- United Arab Emirates
Product
- EcoStruxure for Hotels
- EcoStruxure Building Operation
- EcoStruxure Guest Room Expert
Tech Stack
- IoT
- Cloud Computing
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Energy Saving
- Environmental Impact Reduction
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Connectivity Platforms
- Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
- Buildings
Applicable Functions
- Facility Management
Use Cases
- Building Automation & Control
- Building Energy Management
- Energy Management System
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Hilton Garden Inn Dubai Mall of the Emirates is a four-star hotel located next to the Mall of the Emirates and its world-famous indoor ski slope. The hotel is the largest Hilton Garden Inn outside the U.S. and is one of Hilton’s most efficient and sustainable hotels. The hotel was constructed on a tight timeline and included the added challenge of achieving certification in the LEED building program, the most widely used green building rating system in the world. The hotel was awarded LEED Gold Certification and actually opened ahead of schedule.
The Challenge
Hilton wanted to meet a critical need in a city looking to further boost tourism: offer an affordable four-star, focused-service option in an area saturated with five-star offerings. However, Hilton had to answer some tough questions: How could they keep operations lean and efficient? To what extent could they control energy costs? Would they be able to meet tight development timelines and still ensure the facility met their sustainability standards? And, most importantly, could they do all of this and still deliver an exceptional guest experience? The hotel was constructed on a tight timeline and included the added challenge of achieving certification in the LEED building program, the most widely used green building rating system in the world.
The Solution
Hilton chose the Schneider Electric EcoStruxure Building solution, which includes a building management system, EcoStruxure Building Operation, and a guest room management system, EcoStruxure Guest Room Expert. Integrating Schneider’s building management (BMS) and guest room management systems (GRMS) with Hilton’s property management system (PMS) on a single technology platform was crucial to Hilton achieving its goals. They wanted to do their part in combating climate change, and to have a facility that was both operationally and energy efficient, all while maintaining their high standard for guest satisfaction. The integration of these three systems (BMS, GRMS, and PMS) is unique, with only a handful of hotels in the world currently employing it so far. And it has significant advantages. Because of this integration, every phase of a guest’s experience is recognized by the system.
Operational Impact
Quantitative Benefit
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