insightsoftware > Case Studies > How E-Tabs Partnered with Dundas to Create Highly Engaging, Customized Reporting Experiences

How E-Tabs Partnered with Dundas to Create Highly Engaging, Customized Reporting Experiences

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Customer Company Size
Mid-size Company
Region
  • Europe
Country
  • United Kingdom
Product
  • Dundas BI
  • E-Tabs software
Tech Stack
  • Data Visualization
  • Report Automation
  • JavaScript
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Application Infrastructure & Middleware - Data Visualization
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Software
Applicable Functions
  • Product Research & Development
  • Sales & Marketing
Use Cases
  • Predictive Maintenance
Services
  • Data Science Services
  • Software Design & Engineering Services
About The Customer
E-Tabs is a software company headquartered in London, England, that develops and delivers highly customizable data visualization and report automation software and services, tailored for the market research industry. For over 25 years, E-Tabs has been devoted to listening and understanding their client’s needs and has been relentless in their pursuit to innovate in the areas of reporting and charting, online dashboards, and infographics. As a result, they’ve grown from a small operation into a global data visualization and reporting software heavyweight, servicing clients in upwards of 40 countries. E-Tabs works directly with market research agencies who commission surveys and in return demand any combination of dashboards or reports as deliverables for their clients or for standalone analysis.
The Challenge
E-Tabs, a software company that develops and delivers highly customizable data visualization and report automation software and services, needed to expand its services to meet the unique needs of its clients in the market research industry. The company required a solution that could handle industry-specific functions such as statistical hypothesis/significance testing and low-base suppression, and prepare dashboards and reports that best support specific market research analysis. The challenge was to find a dashboarding vendor that could provide a solution as bespoke and responsive as E-Tabs itself. The company needed an analytics solution that their experienced data visualization team could take advantage of, to ensure their clients are empowered to deliver dashboards and reports that inform, engage and ultimately allow them to focus on their research.
The Solution
E-Tabs chose Dundas BI as the platform that could meet their needs. Dundas BI stood out among the competition because it could perform both ETL activities and provide stunning data visualizations, offered limitless customization potential, and provided hands-on, customer-centric enablement approach and personalized support. Dundas BI's features such as immense platform flexibility, dynamic row-level security, multi-tenancy deployment, predictive and advanced data analytics, data prep and connectivity, and unrivaled vendor support were key in E-Tabs' decision to choose it. With Dundas BI, E-Tabs was able to customize and extend the platform to build exactly what their customers envisioned, manage security and track usage, create individual, branded experiences for each of their customers, display rich, interactive state indicators to provide immediate visual feedback, and connect to a variety of market research survey engines.
Operational Impact
  • E-Tabs is able to create modern dashboards with staggering speed, often within a couple of weeks, if not less.
  • The data handling capabilities and speed of Dundas BI, coupled with E-Tabs’ ability to customize and design dashboards to look and feel like what their customers are used to, has enabled their customers to easily achieve what they need, without any extra training.
  • End users are able to utilize one dashboard to perform all data analysis, including filtering and comparisons, and can export and use the dashboards to answer – with precise accuracy – stakeholder queries.
  • Dundas BI has drastically transformed the way E-Tabs’ customers approach reporting.
Quantitative Benefit
  • E-Tabs is able to create dashboards and reports often within a couple of weeks, if not less.
  • E-Tabs' customers are able to utilize one dashboard to perform all data analysis, including filtering and comparisons.

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