insightsoftware > Case Studies > How Center6 Empowers their Customers with White Labeled Analytics

How Center6 Empowers their Customers with White Labeled Analytics

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Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • informXL
  • informXL Datamart
  • informXL Dashboard
  • Dundas BI
Tech Stack
  • SQL database
  • JavaScript
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Analytics & Modeling - Data-as-a-Service
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Discrete Manufacturing
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Factory Operations Visibility & Intelligence
Services
  • Data Science Services
  • System Integration
About The Customer
Center6 is a leading data and information services provider that has been operational since 2009. The company has been instrumental in helping North America’s fastest growing homebuilders and developers make smarter, more informed decisions to optimize their entire operations through visual analytics, dashboards, and mobile reporting. Their intuitive data analysis reporting suite, informXL, combats complex business problems faced by homebuilders today. This ensures they’re able to better manage their business-critical data. Center6 began by guiding builders through the complexities of ERP software selections, implementations, and system conversion. They later identified the growth of builder data and the lack of dedicated intelligence solutions for the industry, and as such, focused on data analytics for homebuilders. They now provide their customers with better data insight via business intelligence and analytics software so they can make the best decisions for their specific businesses.
The Challenge
Center6, a leading data and information services provider, has been helping North America’s fastest growing homebuilders and developers optimize their operations through visual analytics, dashboards, and mobile reporting. However, their customers wanted to do more with the product and expressed a need for visually stunning reports that provide the views and interactivity required to gain critical business insights. More importantly, their customers had requested Center6 provide an end-to-end solution so they could remain within a single application, ultimately ensuring a superior, more seamless user experience. In order to meet the demands of their customers, Center6 began researching various BI, analytics, and data visualization vendors such as Tableau, QlikView, Microstrategy, and Microsoft Power BI.
The Solution
Center6 chose Dundas BI as their product of choice. They white-labeled Dundas BI, and branded it as informXL Dashboard. This enabled Center6 to enhance their existing products’ analytics layer by embedding Dundas BI within it. Center6 enjoyed Dundas BI’s capability to connect directly to a variety of data sources such as Salesforce, Google Analytics, and AVID in real time, as well as to be able to create custom functionality such as special notes collection using injected JavaScript. Center6 heavily utilized Dundas BI’s unique layers designer to create detailed help overlays, for custom information display about specific dashboards, upon hover. This same functionality allowed them to implement pop-up notes into their dashboards to further explain analysis. Dundas BI’s powerful drill-down/up capabilities were incredibly effective at allowing Center6’s customers to identify which phases of their developments were causing delays, as well as providing them access to other granular, detail-leveled reporting.
Operational Impact
  • Center6 was able to save both time and money by building their own data product, integrating Dundas BI’s capabilities, and white labeling it with their own branding and identity.
  • Center6 monetized their new data analytics functionality, and in the process, vastly improved their customer’s satisfaction and solidified win rates.
  • By embedding Dundas BI within their existing systems, they were able to provide their customers a tailored, superior BI experience with cutting-edge interactive visualizations.

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