Company Size
1,000+
Region
- Europe
Country
- Spain
- Switzerland
Product
- ARIS Architect & Designer
- ARIS Publisher
- ARIS Simulation
- ARIS MashZone
Tech Stack
- ARIS
- Virtual Servers
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
About The Customer
The Zurich Insurance Group (Zurich) is a leading multi-line insurance provider that delivers services to customers in global and local markets. The company employs around 55,000 people and offers a comprehensive line of indemnity and life insurance products and services. Their customers include private individuals as well as small, mid-sized and large businesses up to multinational corporations in over 170 countries. Zurich has been using ARIS for over 10 years for modeling and documenting business processes in both of its business segments, General Insurance and Global Life.
The Challenge
Zurich Insurance Group, a leading multi-line insurance provider, had been using ARIS for over 10 years for modeling and documenting business processes in both of its business segments, General Insurance and Global Life. However, as the current version of ARIS was nearing the end of its life cycle, Zurich needed to migrate to the new ARIS version 9. This migration needed to take into consideration different user requirements worldwide and had to be implemented for all of the Zurich Group’s ARIS users worldwide. The migration project also had to ensure the smooth continued operation of more than 50 ARIS databases.
The Solution
Zurich decided to migrate to the new ARIS version 9 as part of a project for all of the Zurich Group’s ARIS users worldwide. The migration project was coordinated by ARIS Support in Barcelona and was successfully implemented within five weeks after a brief preparation and planning phase. All necessary training and comprehensive user acceptance tests for the new ARIS version were carried out during this time. In addition, Zurich’s individual departments and country organizations also utilized the migration project to clean up their own ARIS databases and decide what will be used in the future and what should be archived better. At the end of the project, the new ARIS environment was able to go live after a two-day freeze for all Zurich users worldwide at the push of a button and be used immediately for productive operations.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
![](/files/casestudy/System-800xA-at-Indian-Cement-Plants.jpg)
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
![](/files/casestudy/Airbus-Soars-with-Wearable-Technology.png)
Case Study
Airbus Soars with Wearable Technology
Building an Airbus aircraft involves complex manufacturing processes consisting of thousands of moving parts. Speed and accuracy are critical to business and competitive advantage. Improvements in both would have high impact on Airbus’ bottom line. Airbus wanted to help operators reduce the complexity of assembling cabin seats and decrease the time required to complete this task.
![](/files/casestudy/Improving-Production-Line-Efficiency-with-Ethernet-Micro-RTU-Controller.png)
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
![](/files/casestudy/Developing-Smart-Tools-for-the-Airbus-Factory.png)
Case Study
Developing Smart Tools for the Airbus Factory
Manufacturing and assembly of aircraft, which involves tens of thousands of steps that must be followed by the operators, and a single mistake in the process could cost hundreds of thousands of dollars to fix, makes the room for error very small.