Technology Category
- Infrastructure as a Service (IaaS) - Hybrid Cloud
- Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
- Education
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Construction Management
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Falkirk Council is a unitary authority providing comprehensive local government services for its approximately 160,000 residents spread across a geographic area encompassing 112 square miles. The council is responsible for activities ranging from environmental management to transportation, and it owns and manages about a quarter of all area housing stock. It also administers primary and secondary education for more than 30,000 students. Like many regional government agencies worldwide, Scotland’s Falkirk Council needed to fast-track its cloud and digitalization transformation when the COVID-19 pandemic hit.
The Challenge
Falkirk Council, a unitary authority in Scotland, was faced with the challenge of rapidly transitioning its cybersecurity to a zero trust, cloud-centric approach in support of work-from-anywhere (WFA) model due to the COVID-19 pandemic. The council, responsible for a wide range of services for its 160,000 residents, had to modernize its existing cybersecurity solutions to accommodate the sudden shift to remote work and learning. The existing IT systems were strained under the load of the increased demand, and the council was looking for an effective way to use taxpayer funds to enhance its systems. Falkirk Council had already conducted a proof-of-concept (POC) with the Zscaler Zero Trust Exchange platform as part of a larger initiative for transitioning to a hybrid cloud and on-premises IT environment.
The Solution
Falkirk Council decided to roll out the Zscaler Zero Trust Exchange platform across its footprint. The council deployed Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to create a holistic zero trust environment that provides work-from-anywhere (WFA) application access. ZIA allowed the council to furnish access to SaaS applications and the Internet for on-site and remote workers, while ZPA provided VPN-free access to the Council’s internal applications running on public clouds, such as Microsoft Azure, or within its data center. The zero trust deployment focused on user engagement, with early adopters identified in each department to champion the initiative. The council also issued mobile devices to replace its existing VDI environment, secured by Zscaler, for on-site and remote work.
Operational Impact
Quantitative Benefit
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